Terms of use

Plans, trial and subscription

Mopux offers the Esencial, Equipo and A medida plans. Each plan has the limits, features and price shown in the current offer and at checkout. A paid plan requires the installation owner to select it expressly and accept its price and monthly renewal. Publishing this website, previous use of Mopux or acceptance of these terms does not by itself authorise a charge.

Installations already participating in the beta before this offer is published keep their current configuration free of charge until their owner expressly selects a commercial plan. If the owner contracts a plan, its terms and price apply from the date shown during checkout; no earlier period will be charged.

New installations may use a 15-day free trial, with no card and no automatic charge. To continue with a paid plan after the trial, the owner must contract it expressly. If they do not, the workspace is locked and its content is kept for a further 15 days so it can be recovered by contracting a plan. After that period, the installation and its content are permanently deleted.

Esencial costs €5 per month, including applicable taxes, and includes 1 internal user, up to 6 external users and 1 GB of storage. Each additional internal user costs €5 per month.

Equipo costs €20 per month, including applicable taxes, and includes 5 internal users, up to 100 external users, 5 GB of storage and access to the AI plugin. Each additional internal user costs €4 per month.

A medida is offered by individual quote. Its limits, features, final price, taxes and other terms will be stated before the offer is accepted.

External users have fixed, limited permissions: they may view, comment and contribute documents, but cannot create tasks or groups. Esencial does not include access to the OAuth connector or AI plugin. Equipo includes the AI plugin; availability of the OAuth connector and the features included in A medida are stated in the plan offer. The internal AI chat is not part of the service offered at this stage.

Fees renew automatically each month until the owner cancels the subscription. A free trial does not automatically convert into a subscription. Cancellation prevents the next renewal; any statutory right of withdrawal or refund that applies remains unaffected.

Additional internal users become active immediately. Their fee starts at the next monthly renewal, with no pro-rating or mid-cycle charge. If removed before that renewal, they will not be charged for that cycle; once billed, they remain a recurring fee while active. A reduction in billed users takes effect from the next renewal.

Users must protect their credentials, respect permissions and be authorised to submit content. Unlawful uses or uses compromising security, the service or third-party rights are prohibited.

Support and maintenance

Ordinary support is provided on business days. Service outages are also attended to outside those days. No maximum response or resolution time is guaranteed; this does not limit legal obligations concerning personal data incidents.

Scheduled maintenance that may interrupt the service is announced within Mopux with its planned date and time. Urgent interventions may require action without advance notice. This does not grant general permission to view private content without the agreed support authorisation.

Integrations

The AI plugin included in the Equipo plan is optional and respects permissions authorised by the user. It can consult data and make actual changes in Mopux. AI responses may contain errors and should be checked where necessary. Revoking integration access does not close Mopux or delete tasks already created. Before sharing information, the customer must review the AI provider's terms and data controls and any organisational permissions required.

Suspension

In the event of misuse, Anfibic will notify the owner and allow an opportunity to correct it before suspending access. Access may be blocked without prior notice where there is an immediate risk to security or the service. Suspension is not termination and does not itself authorise deletion of content.

Export, cancellation and termination

Customers are responsible for exporting projects and separately downloading files they wish to retain before requesting termination of their installation. JSON exports do not contain attachment files themselves.

The subscription may be cancelled by contacting support@mopux.com. Cancellation stops future renewals; cancelling a subscription and deleting an installation are separate procedures. The owner may request installation termination through support, following the verification described in the privacy policy. It is carried out within one to two business days of confirmation. Active data is deleted and weekly backups expire within their four-week cycle; immediate deletion of every external record is not promised. Customer downloads do not limit Anfibic’s return or deletion obligations under the data processing agreement.

Acceptance by existing participants

Acceptance of these terms by the owner of an existing installation does not by itself change its free configuration or constitute a paid subscription. Only an express plan selection at checkout activates its commercial terms and authorises the monthly charges displayed there. Invited members do not accept contracts or authorise payments on behalf of an organisation.

Changes to the terms

Material changes will be communicated within Mopux at least 15 calendar days in advance, stating their effective date. Projects may be exported and termination requested before that date. Notice does not authorise new charges or replace the express acceptance required to contract or change to a paid plan.

Liability

Mopux may experience errors or interruptions. Anfibic will attend to reported incidents and take appropriate measures to remedy breaches of its obligations. This does not exclude liability enforceable under applicable law.

In the event of a breach, customers may request a remedy and exercise their legal rights, including ending the relationship and, where appropriate, compensation for proven damage. Incidents may be reported to support@mopux.com; this channel does not restrict recourse to competent authorities or courts.

These terms do not exclude or limit liability that cannot legally be excluded or limited, or mandatory consumer rights. Recommendations to export data and check integration results do not replace Anfibic’s obligations.